TERMS AND CONDITIONS OF PURCHASE
OVERVIEW AND GENERAL INFO
En cumplimiento del deber de información recogido en el art. 10 de la Ley 34/2002 de 11 de julio, de Servicios de la Sociedad de la Información y del Comercio Electrónico le informamos que la titularidad de la web corresponde a THOMAS WALTER / EUROLUMBRERA, CIF/NIF X2012432R domicilio sito en C/ALFONSO XIII, Nº 42, SAN BARTOLOMÉ DE LANZAROTE (LAS PALMAS DE GC), 35550 y con correo electrónico INFO@EUROLUMBRERA.COM y teléfono 690053586, en adelante THOMAS WALTER / EUROLUMBRERA.
USE OF THE WEBSITE
By using this website and placing orders through it, the user agrees to the following points:
* Use the website only for the purpose of checking products and placing orders.
* Do not place any fraudulent or false orders. Si de una forma razonable se considera que un pedido es fraudulento THOMAS WALTER / EUROLUMBRERA está autorizada a anularlo e informar a las autoridades pertinentes.
* Have legal capacity to enter into contracts (user declares to be over 18 years of age).
* Provide your contact details in a truthful and accurate way in order to be able to send the orders.
PROTECTION OF PERSONAL DATA
Service availability. Users have the possibility to place orders for the items offered through the website both for shipment to an address within the Spanish territory and to a European destination.
The contract will be formalized in spanish.
Orders are subject to product availability. Si se produjeran dificultades en cuanto al suministro de los productos o si no quedaran artículos en stock, THOMAS WALTER / EUROLUMBRERA informará al cliente de tal circunstancia, bien por mail o por teléfono y reembolsará cualquier cantidad que hubiese abonado por el producto o productos no disponibles o cambiará el producto por otro del mismo valor, según decida el cliente.
All applicable taxes are included in the prices of the items but shipping costs are not included, which will be added to the total amount. THOMAS WALTER / EUROLUMBRERA se reserva el derecho a modificar los precios en cualquier momento, si bien los productos se facturarán sobre la base del precio en vigor en el momento de formalizar el pedido (a reserva de la disponibilidad del producto). The purchase order will indicate both the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections. The applicable VAT rate shall be the rate legally in force at any time depending on the specific article in question. For orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of Article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.
Shipping costs to addresses in Spanish territory
For orders less than ___€, the shipping costs are __€, an amount to be added to the total amount. Shipping costs will, therefore, be at the customer’s expense. For orders equal to or greater than __€ no shipping costs will apply. Shipping costs to addresses outside Spanish territory. For orders to any country within the European Union less than ___€, the shipping costs amount to __€, an amount to be added to the total price. Shipping costs will, therefore, be at the customer’s expense. For orders equal to or greater than __€ no shipping costs will apply.
How to place an order
Right to cancel the order
THOMAS WALTER / EUROLUMBRERA reserves the right to refuse an order from a customer with which there is litigation. Asimismo THOMAS WALTER / EUROLUMBRERA tiene derecho a rechazar o cancelar un pedido por razones justificadas, como por ejemplo:
* For mistakes in billing data (which are incorrect or impossible to verify)
* If there is suspicion of bank card fraud
* If it is not possible to send it to the address indicated
* If there are reasons why the user is suspected of not being an end consumer
* If users are under the age of 18
* If full payment has not been made
You can use a bank card, Paypal or bank transfer as a means of payment. In the case of payment by card or PayPal the total amount of the order that will include the corresponding shipping costs as the case may be, will be charged to the customer’s account at the same time of purchase. Please note that only payments in EUROS are accepted. By paying by card and in the event of an incident during the process (for example, the terminal reported the denial of the card) the order will be canceled automatically. The payment system by bank card is made through the payment gateway of “_____” By clicking “Pay” the user is confirming the payment of the order as well as that the credit card is his. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if the credit card does not authorise payment, the order will be
automatically canceled, informing the customer of the cancellation. In the case of selecting the payment system through Paypal will be PayPal the payment platform and will be made following the conditions of said payment platform.
THOMAS WALTER / EUROLUMBRERA también le ofrece la posibilidad de realizar el pago mediante transferencia bancaria.
The order will be sent to the address you indicate once the deposit of the total amount of the order has been confirmed. Si el importe no fuera por el total, THOMAS WALTER / EUROLUMBRERA se reserva el derecho a no enviar el pedido hasta su total abono por parte del cliente.
The products will be sent to the address that the user has indicated. The delivery time ranges from 24 to 72 hours (business days) for addresses on the peninsula and 7 working days for deliveries to Balearic Islands, Canary Islands, Ceuta, and Melilla. The delivery time for addresses outside the Spanish territory ranges from 7 to 10 working days. The deadlines indicated shall be respected provided that there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by setting a new delivery date or cancel the order with the full refund of the price paid. For the purposes of these conditions, it shall be understood that the “delivery” has occurred or that the order has been “delivered” at the time when you or a third party indicated by you acquires material possession of the products, which will be proven by signing the receipt
order at the agreed delivery address.
Impossibility of delivery
Si fuera imposible efectuar la entrega del pedido en el domicilio indicado, THOMAS WALTER / EUROLUMBRERA tratará de entregarlo a un tercero indicado por el cliente o volver a intentar su entrega en una fecha posterior. Para ello le rogamos que si no va a estar en el domicilio se ponga en contacto con THOMAS WALTER / EUROLUMBRERA para convenir la entrega otro día. Si en el plazo de 15 días, a contar desde que su pedido está disponible para su entrega, el pedido no hapodido ser entregado por causas no imputables a THOMAS WALTER / EUROLUMBRERA , entenderemos que desea desistir del contrato y lo consideraremos resuelto. As a result of the termination of the contract, we will refund all payments received from the user, including delivery costs without undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Por favor, tenga en cuenta que el transporte derivado de la resolución puede tener un coste adicional, por lo que THOMAS WALTER / EUROLUMBRERA estará autorizado a repercutirle los costes correspondientes.
Cancellation of an order
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by Article 102 royal Legislative Decree 1/2007, of November 16, by which the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws is to be tested. To cancel an order you can use the form in the link “RIGHT OF WITHDRAWAL” or you can notify it by email by emailing INFO@EUROLUMBRERA.COM to the address C/ALFONSO XIII, No. 42, SAN BARTOLOMÉ DE LANZAROTE (LAS PALMAS OF GRAN CANARIA), 35550. If you send us an email or a written communication, please include your order details to help us identify you.
The withdrawal period will expire 14 calendar days of the day that the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days of the day that the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the last of those products. Once the right to withdrawal has been exercised, the user must send to the indicated address the products delivered assuming the costs of return. Please note that if you decide to return the items to us in due shipments we will be authorized to charge you for any expenses we may incur.
The right to withdraw from the contract shall apply exclusively to those products that are returned under the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, of products that are not in the same condition in which they were delivered or that have suffered any damage, so you must be careful with the product(s) while in your possession. Please return the item using
or including all of its original wrappers with all labels. Please do not remove the labels until you are sure you want to keep each item. After examining the item we will inform you if you are entitled to reimbursement of the amounts paid.
If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus the shipping costs within 14 days of receiving the cancelled order. If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without the shipping costs.
Return of defective products
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the total price of the products, along with the shipping costs derived and the return of the item.
Access to and use of this website is the responsibility of the users. No es objeto de garantía por parte de THOMAS WALTER / EUROLUMBRERA:
– The infallibility, availability, continuity, lack of security deficiencies of the website
– That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions, or inaccuracies.
– Any damages that may arise from interference, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational operation of the website
– Retrasos o bloqueos en el uso de esta página causados por deficiencias o sobrecargas del centro de procesamiento de datos, ni de los daños que puedan ser causados por terceras personas mediante intromisiones ilegítimas que están fuera del control de THOMAS WALTER / EUROLUMBRERA.
– Se exonera de responsabilidad a THOMAS WALTER / EUROLUMBRERA ante cualquier daño o perjuicio que pudiera sufrir el usuario como consecuencia de errores, defectos u omisiones en la información facilitada siempre que proceda de otras fuentes ajenas.
El mero acceso a la página web no supone entablar ningún tipo de relación comercial entre THOMAS WALTER / EUROLUMBRERA y el usuario. THOMAS WALTER / EUROLUMBRERA solo suministra los productos para uso doméstico y particular. You agree not to use the product for commercial, advertising, or resale purposes. THOMAS WALTER / EUROLUMBRERA no tiene ninguna responsabilidad por cualquier pérdida de beneficios, pérdida de negocios, interrupción de negocios o pérdida de oportunidades comerciales del cliente.
Assignment of rights and obligations
El contrato es vinculante tanto para el cliente como para THOMAS WALTER / EUROLUMBRERA , así como para nuestros respectivos sucesores, cesionarios y causahabientes. El cliente no podrá transmitir, ceder, gravar o de cualquier otro modo transferir un contrato o alguno de los derechos u obligaciones derivados del mismo, sin haber obtenido el consentimiento de THOMAS WALTER / EUROLUMBRERA previo y por escrito. We may transmit, assign, tax, sub-contract, or otherwise transfer a contract or any of the rights or obligations arising therefrom, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, levies or other transfers will not affect the rights that, if any, you, as a consumer, have recognized by law or will void, reduce or otherwise limit the warranties, both express and tacit, that we may have granted you.
INFORMATION AND CONTENTS OF THE WEB
The information displayed on the website is current on the date of last updated. THOMAS WALTER / EUROLUMBRERA se reserva el derecho a actualizar/modificar/eliminar información de esta página web en cualquier momento y sin previo aviso.
En el caso de que la página web contenga links a otras páginas web y materiales de terceros, dichos links se facilitan únicamente a efectos informativos, sin que THOMAS WALTER / EUROLUMBRERA tenga control alguno sobre el contenido de dichas páginas web o materiales. Therefore, we accept no liability for any damage or loss arising from its use. THOMAS WALTER / EUROLUMBRERA se reserva la facultad de modificar los Términos y Condiciones de Compra. Changes made shall not be retroactive. If you do not agree with the modifications made, we recommend that you do not use our website.
HACKING VIRUSES AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs, or any other technologically harmful or harmful program or material into it. The user will not try to have unauthorized access to this website, the server on which that page is hosted or any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause may result in the commission of infringements typified by the applicable legislation. We will report any breach of such regulations to the competent authorities and cooperate with them to discover the identity of the attacker. Also, in case of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial-of-service attack, viruses or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or the download of content from it or to which it redirects.
INTELLECTUAL PROPERTY AND AUTHOR RIGHTS
El usuario reconoce y consiente que todo copyright, marca registrada y demás derechos de propiedad industrial e intelectual sobre los materiales o contenidos que se aportan como parte de la página web corresponden en todo momento a THOMAS WALTER / EUROLUMBRERA . The user may make use of such material only in the manner expressly authorized.
APPLICABLE LEGISLATION AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish law. Any dispute arising out of or relating to the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
Puede formular cualquier queja y reclamación ante THOMAS WALTER / EUROLUMBRERA a través del correo electrónico MAIL o por correo postal a la dirección C/ALFONSO XIII, Nº 42, SAN BARTOLOMÉ DE LANZAROTE (LAS PALMAS DE GC), 35550.